All our robots are characterized by high performance in terms of speed, repeatability, accuracy and flexibility. Product range extends from small payload robots to the massive capacity of 650 kg. Each robot model is designed with a reduced footprint, large work envelope, highly precise movements and positioning, great reliability and low maintenance costs.
Customer satisfaction is always a top priority of the Comau Robotics strategy. We provide prompt and flexible service close to customers throughout the life cycle of their equipment. We offer a complete range of services to maximize the performance of Comau’s solutions. Training at either Comau Training Center or customer’s sites with multi-language sessions. On-line support with remote diagnostics and aids through Comau new robot control connection capacity.
Spare parts and logistics:
- Professional consultancy and flexible solutions for your spare parts logistics and stock. Support and management of parts, exchange units and repairs with a reliable response time in order to assure continuous production.
- Education and training with learning paths ranging from «basic» to «advanced» levels supplied at our Training Center, at the customer premises and with our new web-base interactive platform. A complete training catalogue including basic use and programming, advanced programming, diagnostics and maintenance, application packages and more.
Technical assistance and agreements:
- Local teams to support customers, provide process reliability, improve product performances and maintain investment value. Help Desk support, remote diagnostics and fault analysis by highly skilled engineers to support troubleshooting and address critical emergency situations. A range of service agreement solutions to cover any specific need.
Advanced services, refurbishment and upgrades:
- Analysis of customer needs and process improvement packages that combine experience and knowledge with new technologies to enhance system performance or reconfigure existing applications. Industrial engineering support, upgrades, new software versions and hardware renewal and reconditioning.